Senior Clinical-Technical & Research Specialist Eastern Europe m/f/d

Imagine using your talent and expertise to help people hear. Cochlear, the global market leader in implantable hearing solutions, offers a unique opportunity to join our team as a Senior Clinical-Technical & Research Specialist. In this role you will get the opportunity to make real difference in people lives. You will have interactions with both internal and external stakeholders, and you will have good opportunities to bring value to the role with your passion to be in the center where we can make difference in peoples lives.

Senior Clinical-Technical & Research Specialist Eastern Europe

M/F/D

The role is mainly responsible to train clinical professionals and distributor staff on the application of Cochlear's products and services. This includes the entire patient journey - from identification of suitable candidates for Cochlears hearing implants, up to implant surgery and sound processor fitting and subsequent rehabilitation. The role includes the responsibility to provide clinical and technical support for the entire range of Cochlear products, including hard- and software components, to all clinics, distributors and other B2B partners within the geographic scope of responsibility. Additional part of the role is the coordination and support of collaborative research projects and clinical trials with clinics in the region.

Responsibilities:

• Assessing training needs/requirements in the markets and partnering with the sales, Clinical Technical and Marketing team to ensure effective delivery to all relevant stakeholders.
• Provide on-site training about Cochlears products and service offering to clinic professionals and distributor staff. This includes on-site intraoperative introduction of new products, training on telemetry, EABR and ESR, NRT and CI/Osia/Baha fitting and surgical procedure.
• Inform and support clinics and third parties in all aspects of HIS treatment path (e.g. patient selection, candidate referring, reimbursement, (re-) habilitation etc) in cooperation with regional sales manager.
• Install new software in a clinic as required or requested from the professional.
• Prepare and deliver presentations for trainings and general presentations at public events (e.g. congresses, workshops, seminars).
• Provide superior clinical and technical support to distributors and clinical professionals: switch-ons/fittings, complex cases, intraoperative measurements (EABR/ESR, NRT), rehabilitation, and any other queries from professionals.
• Build close co-operation and maintain regular personal contact with key distributors and customer personnel (e.g. Clinical/Technical Distributor staff, ENT Surgeons, Audiologists, Speech Therapists, Psychologists and other Health Care Professionals).
• Responsibility for implementing and managing clinical studies and field trials within the region of scope.

Job location:

• The geographical scope of the role includes the countries Belarus, Ukraine, Armenia, Kazakhstan, Uzbekistan, Kyrgyzstan, Tajikistan and Turkmenistan.
• You are ideally based in Vienna (relocation support is available for candidates living outside of Austria).
• Travel within the region of scope is required (estimated 60% and incl. weekend work). Other International travel required (10%).

Your profile:

• Education: Degree in Audiology, Biomed Eng, ENT.
• Minimum 10 years work experience.
• Minimum 3 years Cochlear Implant experience.
• Good audiological and clinical studies expertise.
• Knowledge in project planning and project management.
• Technical education or affinity for technique if other skills are prioritized.
• Excellent interpersonal and relationship building skills.
• Good interpersonal and relationship building skills.
• Ability to clearly communicate complex issues (technical and clinical) in front of experts as well as for patients / candidates.
• Excellent verbal and written communication skills in Russian.
• Good verbal and written communication skills in English.

Your benefits at Cochlear:

• Your job makes a real difference - we are proud of our mission, our products and making a positive difference in people's lives.
• For legal reasons we point out that this position is classified in group F of the collective agreement for trade. We offer a salary in line with the market, which is significantly higher and corresponds to the qualifications and experience.
• Additional bonus compensation
• Yearly salary increases
• Job ticket
• Pluxee meal vouchers
• Flexible working hours and the possibility to work remotely (40%)
• Fresh fruit basket and free hot and cold drinks in the office
• Regular employee events
• Ergonomic and modern working environment
• Career development opportunities
• Cochlear Academy trainings including extensive onboarding.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the link below:

https://cochlear.wd3.myworkdayjobs.com/Cochlear_Careers/job/Vienna-Austria/Senior-Clinical-Technical---Research-Specialist--EE-_R-619128/apply

Cochlear Austria GmbH
Mike Santala
Talent Acquisition Specialist
Web: https://www.cochlear.com