CRM Manager - Maternity leave cover (f/m/d)

CRM Manager - Maternity leave cover (f/m/d)

• Greentube GmbH
• Presence / Mobile
• Fulltime
• Published: 2024-09-03

As a CRM Manager -Maternity leave cover (f/m/d), you will assist in driving and implementing CRM marketing strategy for online casino client. You will implement a marketing plan that will increase client retention, convert new players, and prevent churn. You will also be working with technical teams and provide support for marketing tools/software. You will be involved in all aspects of CRM marketing including day-to-day marketing activities, and be responsible for all CRM marketing activities.

YOUR TASKS

• Define CRM Casino schedules and action plans as well as coordinating execution, monitoring and reporting
• Create & manage targeted retention campaigns / promotions for all products
• Overall responsibility for B2C communications and VIP strategy
• Define and manage CRM workflows from brief requests to production, delivery and reporting, coordinating with varying stakeholders and departments (CRM, IT, Design, Customer Support, Product, BI)
• Detailed reporting on all CRM and retention activity, KPIs
• Propose any necessary changes or improvements to processes and strategies to achieve KPI targets
• Product owner for CRM tools and platforms, including responsibility for expressing any needs for additional resources required for the team to ensure it delivers on targets and projects
• Liaise with designers on creatives and marketing tools

YOUR PROFILE

• Bachelor's degree in Marketing, Public relations, or any related field
• Previous experience in a related CRM marketing role preferable
• Experience with customer segmentation tools such as Optimove
• Data-driven, solution-oriented, analytical personality and user-oriented
• Creatively driven with acute attention to detail
• Excellent communication skills
• Self-motivated, organized, strong project management skills and agile in ad-hoc situations
• Interest and knowledge of the online gaming industry
• Flexibility and calm under pressure
• Fluency in both English and German

OUR OFFER

• Flexible working hours, hybrid work model, and a healthy work-life balance culture
• Training budget to support your personal and professional growth
• Daily fresh fruits, a wide tea selection, fair trade coffee, and an in-house canteen
• Subsidized public transportation, pool e-bikes and e-cars for both business and personal use
• Office gym, MyClubs app points, and recreational activities like darts and table football for fun
• A wide range of local employee discounts, offers and, healthcare benefits

ABOUT OUR COMPANY

Greentube GmbH, the global interactive unit of NOVOMATIC, is a leading developer and supplier of iGaming solutions. Greentube is a wholly-owned subsidiary of the NOVOMATIC Group, one of the biggest producers and operators of gaming technologies and one of the largest integrated gaming companies in the world. Greentube's industry leading omni-channel technology allows the convergence of online, mobile and land-based games. The well-diversified product portfolio includes Classic Slots, Table Games, Live Dealer Gaming, AWP Reloaded Slots, Server-Based Gaming, Social Casino Gaming, Bingo and more.

Greentube GmbH
Wiedner Hauptstraße 94, 1050 Wien
www.greentube.com

Francys Martinez Gamez
Senior Talent Acquisition Specialist