Service Desk Specialist f/m/x

We are seeking an IT Support Specialist f/m/x to provide essential information technology services to our end users. In this role, you will ensure timely resolution of reported incidents and handle service requests with professionalism. If you have a solid understanding of IT support and enjoy assisting others, we encourage you to apply. Join us in delivering reliable technology solutions as

Service Desk Specialist f/m/x (maternity leave cover for 24 months)

What to expect:

• Provide technical service and support to process service requests from end users promptly for all PC hardware, software, and associated peripherals
• Deploy and maintain existing PCs and associated peripherals, including new installations and redeployment of equipment to established standards
• Install and configure operating systems and software (through SCCM) to agreed standards
• Deliver professional, courteous, and timely responses to end users on all IT-related matters
• Log and maintain support calls, documenting outcomes to facilitate the resolution of common queries
• Compile and maintain an accurate inventory and asset register of hardware and software
• Create and disseminate technical documentation, guidelines, and procedures for the IT department

What we expect:

• University or College - Degree/Diploma in Information Science and Technology or equivalent
• Experience of PC hardware, operating systems and applications software
• Experience of working in a user support environment for a minimum of 2 years
• Experience in handling IT related Projects
• Advanced fluent English (oral and in writing), Germin is an advantage
• Very good understanding of client hardware and software
• Brought experience with Windows operations systems and MS Office products
• Basic Network (LAN, WIFI, VPN, etc.) knowledge
• ITIL Certificate and basic project management know-how is an advantage
• Outstanding communication skills and intercultural competence
• High Self-motivation and problem solving skills

What we offer:

• Exciting and varied tasks in an international company with an extensive history
• Modern work equipment, flexible working hours and home office option
• Semperit Onboarding Academy and attractive training opportunities
• Job ticket Vienna
• Health promotion & food vouchers
• Numerous benefits from the company and the local works council

Please note that this position is a maternity leave cover (24 months), offering an excellent opportunity for individuals seeking temporary employment in an exciting and dynamic role. Apply now online!

Location: 1100 Vienna - global head office (QBC) at the central railway station (Hauptbahnhof)

Gross annual salary: at least EUR 47,000 (according to collective agreement, full-time), overpayment possible depending on professional qualifications and experience

Are you interested? Then apply online now!

As a global player with Austrian roots, we live diversity! We do not differentiate between gender, nationality, ethnic and social origin, religion, ideology, disability, age, sexual orientation and identity.

LI-SEMPERIT

LI-Hybrid

Die börsennotierte Semperit AG Holding ist eine international ausgerichtete Unternehmensgruppe, die mit ihren beiden Divisionen Industrial Applications und Engineered Applications Polymer-Produkte entwickelt, produziert und in über 100 Ländern weltweit vertreibt. Die Division Industrial Applications fokussiert mit hocheffizienter Fertigung und Kostenführerschaft auf industrielle Anwendungen; hierzu zählen Hydraulik- und Industrieschläuche sowie Profile. Die Division Engineered Applications enthält Rolltreppenhandläufe, Fördergurte, Seilbahnringe, weitere Engineered Elastomer-Produkte sowie die Rico-Gruppe und legt den Schwerpunkt auf maßgeschneiderte technische Lösungen. Die Zentrale des österreichischen Traditionsunternehmens, das seit 1824 besteht, befindet sich in Wien.

Semperit AG Holding • Am Belvedere 10 • 1100 Wien • Österreich • www.semperitgroup.com