Commercial Employee in Customer Service (m/f/d)

GATX Rail Europe is a leading, full-service railcar lessor offering a high quality and diversified fleet to over 20 European countries. With an experienced, service-oriented team, we are focused on making railcar leasing and rail transport simple, efficient, and seamless thus we have strategically located offices across Europe. At GATX we empower, develop, and recognize our people, building a culture of excellence, accountability, and respect. We value diversity and open communication to create a collaborative environment. Together, we achieve more and embrace change by challenging the status quo.

As part of a pension succession, we are currrently looking for:

Commercial Employee in Customer Service (m/f/d)

Your main responsibilities:

• Quotation and order processing in coordination with the Sales Manager.
• Preparation and drafting of contracts, as well as their renewals.
• Rental settlements and monitoring of incoming payments.
• Processing/control of cost announcements and their billing to the customer.
• Scheduling coordination with the customer.
• Support in complaint processing.
• Data maintenance and ensuring data quality in various IT systems.

We offer:

• attractive and well equipped workplace in the heart of the city center
• interesting job where you can meet diversified challenges and tasks every day
• international working environment, shaped by team work and a great atmosphere
• appropriate remuneration and social benefits of a modern company
• flexible working time including home office model
• close cooperation and exchange of experience with other skilled teams within the GATX group
• opportunity for professional development with wide range of trainings

You are a good fit if you have:

• Successfully completed commercial training or comparable.
• High customer orientation and problem-solving skills.
• Structured and independent way of working, reliability.
• Technical interest and affinity.
• Very good knowledge of German and English, both written and spoken.
• Very good knowledge of Microsoft Office applications.
• Ability to work in a team and organizational talent.
• Communication skills.

In addition, we offer a gross minimum salary of EUR 2,700 (full-time, 38.5h/week) with the possibility of overpayment according to your qualifications and professional experience.

We are looking forward to receiving your application!

Join our GATX team and let's make railcar leasing easier together.

Apply now

Want to learn more about us? Watch our video here!