Customer Service Officer (f/m/d)

Your Future Role at Alstom

Customer Service Officer (f/m/d)

Vienna

Apply Now!

We'll look for you to:

• Handle quotations, calculations, and technical complaints
• Track the status of customer orders
• Oversee market trends and economic factors while processing customer orders
• Conduct negotiations to address customer inquiries and resolve issues

All About You

• Proficient in Microsoft Office and SAP (SD)
• Strong verbal and written communication skills in both German and English
• Capable of independent, goal-oriented work with strong negotiation skills, complemented by a collaborative team spirit, flexibility, and a willingness to travel
• Technical background

Things You'll Enjoy

• Starting from EUR 40,460 gross/year for full-time employment, with overpayment possible depending on experience and qualifications.
• Excellent training opportunities through Alstom University & growth opportunities across functions and countries
• Permanent employment, company pension scheme, parental part-time & paternity leave
• Great transport connections and free parking facilities
• Modern workplace with flexible working hours and hybrid working models
• Company events, employee discounts, and stock purchase program

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Alstom employs around 11,000 people at 16 locations in the DACH region. For further information, please visit https://www.alstom.com/careers